Independent editorial review ยท Updated 11 September 2026

Cloudways review: is it right for your website?

Cloudways is the most flexible option in this shortlist for a growing or higher-traffic website. It provides managed cloud infrastructure without forcing owners to administer a raw server, though it is more involved than ordinary shared hosting.

Our verdict

Cloudways is the most flexible option in this shortlist for a growing or higher-traffic website. It provides managed cloud infrastructure without forcing owners to administer a raw server, though it is more involved than ordinary shared hosting.

Bottom line: Growing websites that need more control and performance.

Editorial score4.5 / 5

Cloudways pros and cons

What we like

  • Scales more cleanly than entry-level shared hosting
  • Pay-as-you-go style options
  • Useful workflow for agencies and developers
  • Strong performance and monitoring controls

What to consider

  • Domain registration and email may need separate services
  • More complex than beginner shared hosting
  • Total cost can rise with add-ons and server resources

Key features in plain English

Managed cloud infrastructure

Managed cloud infrastructure can be valuable, but the exact limit or availability may depend on the plan. Check the live feature table before paying and save a copy of the checkout summary.

Vertical scaling

Vertical scaling can be valuable, but the exact limit or availability may depend on the plan. Check the live feature table before paying and save a copy of the checkout summary.

Automated backups

Automated backups can be valuable, but the exact limit or availability may depend on the plan. Check the live feature table before paying and save a copy of the checkout summary.

Built-in caching stack

Built-in caching stack can be valuable, but the exact limit or availability may depend on the plan. Check the live feature table before paying and save a copy of the checkout summary.

Staging and cloning tools

Staging and cloning tools can be valuable, but the exact limit or availability may depend on the plan. Check the live feature table before paying and save a copy of the checkout summary.

24/7 live chat support

24/7 live chat support can be valuable, but the exact limit or availability may depend on the plan. Check the live feature table before paying and save a copy of the checkout summary.

Pricing: read beyond the monthly equivalent

Cloudways may display an introductory monthly equivalent based on a prepaid term. Compare the full checkout total with the renewal rate, then add the future cost of the domain, email, backups and any performance add-ons.

Before checkout

Take a screenshot of the term, renewal price, included extras and refund conditions. It creates a clear record of the offer you accepted.

Who should choose Cloudways?

Good fit: Agencies, busy websites and technically confident owners. It is especially compelling when your priority is growing websites that need more control and performance.

Look elsewhere when: the drawbacks above conflict with your budget, technical confidence or expected growth. No host is the right match for every site.

See the current Cloudways plansVerify the latest term, price and features directly.
View Cloudways plans
Other options

Alternatives to Cloudways

Best overall value

Hostinger

4.8/5

A polished all-round option for people who want simple setup, useful site-building tools and room to grow.

Best for: Beginners, side projects and small businesses

  • Beginner-friendly control panel
  • Free SSL on hosting plans
  • Domain on qualifying terms
  • WordPress and site-builder tools

Prices and plan details can change. Check the provider before buying.

Best for support

SiteGround

4.7/5

A support-focused host with managed WordPress tools, daily backups and a strong performance toolkit.

Best for: WordPress users, freelancers and service-led businesses

  • Managed WordPress features
  • Automatic daily backups
  • Free SSL and built-in CDN
  • Website migration options

Prices and plan details can change. Check the provider before buying.

Best for WordPress beginners

Bluehost

4.6/5

A guided WordPress experience with setup tools, security essentials and support aimed at new site owners.

Best for: New bloggers, portfolios and first WordPress sites

  • WordPress-focused onboarding
  • Free SSL
  • Domain on qualifying plans
  • AI-assisted site creation

Prices and plan details can change. Check the provider before buying.

Straight answers

Cloudways questions

Is Cloudways good for beginners?

It can be, but the platform is more technical than ordinary shared hosting and is better for users who understand websites or have developer support.

Does Cloudways include a free domain?

Domain inclusion depends on the current plan and term. Check the provider page and checkout before buying; cloud-focused services may expect you to register a domain separately.

Can I cancel Cloudways hosting?

Cancellation and refund rights depend on the product, payment method and current terms. Review the money-back policy and any non-refundable domain or add-on charges before payment.

What should I check before choosing Cloudways?

Confirm the total upfront payment, renewal price, site and storage limits, backup level, email allowance, migration method, support channels and VAT position.